Terms and conditions

As a condition of your use of this platform, you warrant that (i) you are at least 18 years of age and; (ii) you possess the legal authority to enter into a binding legal obligation. q-yacht.com reserves the right to deny access to anyone to this platform and to the services we offer.

These terms and conditions, as may be amended from time to time, apply to all our services directly or indirectly (through distributors) made available online, through any mobile device, by email or by telephone. By accessing, browsing, and using our website or any of our applications through whatever platform (collectively referred to as the “platform”) and/or by completing a reservation, you acknowledge and agree to have read, understood, and agreed to the terms and conditions set out below (including the privacy and cookies policy).

These pages, the content and infrastructure of these pages, and the online boat reservation service provided through the platform are owned, operated, and provided by q-yacht.com, a.s., Marina Kremik 22202, Primošten, Ul. Splitska 22. and are provided for your personal, non- commercial use, subject to the terms and conditions set out below.

  1. Our Service
  2. Through the platform, we (q-yacht.com and its affiliate partners) provide an online platform through which all types of boat operators (for example, charters, marinas, individual boat owners, travel agents, collectively the “boat provider(s)”), can advertise their boats for rent, and through which visitors to the platform can make such rental. By making a rental through q-yacht.com, you enter into a direct (legally binding) contractual relationship with the boat provider from which you rent a boat. From the point at which you make your rental, we act solely as an intermediary between you and the boat provider, transmitting the details of your rental to the relevant boat provider and sending you a confirmation email on behalf of the boat provider.

    When offering our services, the information that we show is based on the information provided to us by the boat providers. As such, the boat providers are given access to an online system through which they are fully responsible for updating the rental price, availability, and other information which is displayed on our platform. Although we will use reasonable resources in performing our services we will not verify if, and cannot guarantee that all information is accurate, complete or correct, nor can we be held responsible for any errors (including typographical errors), any interruptions (whether due to any [temporary and/or partial] breakdown, repair, upgrade or maintenance of our platform or otherwise), inaccurate, misleading, or untrue information or non-delivery of information. Each boat provider remains responsible at all times for the accuracy, completeness, and correctness of the information (including the rental price and availability) displayed on our platform.

    Our services are made available for personal and non-commercial use only. Therefore, you are not allowed to use, copy, sell, display, or reproduce any content or information, products, or services available on our platform for any commercial or competitive activity.

  3. Prices
  4. Unless stated differently, all prices on the q-yacht.com platform are per boat for your entire reservation, including VAT and all other taxes. Please check the rental details thoroughly for any such conditions prior to making your reservation. Obvious errors and mistakes (including misprints) are not binding.

    Our service is free of charge, and we will not charge you for our service or add any additional commission to the boat rental price. Boat providers pay a service fee (a small percentage of the boat rental price) to us after the customer has paid the rental price.

  5. Privacy and cookies
  6. q-yacht.com respects your privacy. Please have a look at our privacy policy for further information.

  7. Payment
  8. Boat providers ask for the rental price to be paid (fully or partly) to guarantee the rentals. You will be asked to guarantee your rental during the reservation process. Payment is safely processed from your credit/debit card or bank account to the bank account of the boat provider through a third-party payment processor. Please check the rental details thoroughly for the payment conditions prior to making your rental.

  9. Cancellation
  10. By making a reservation on our platform, you accept and agree to the relevant cancellation policy of that boat provider, and to any additional terms and conditions of the boat provider that may apply to your rental, including services and/or products offered by the boat provider. The delivery terms and conditions of a boat provider can be obtained with the relevant boat provider.

    The cancellation policy is available on our platform on an individual rental page, during the reservation process, and in the confirmation email. Please note that some rentals are not eligible for cancellation or change. Please check the rental details for any such conditions prior to making your reservation. We recommend that you read the cancellation and payment policy of the rental carefully prior to making your rental and remember to make further payments on time.

    Please note that a rental may be cancelled (without prior notice) if the relevant (remaining) rental amount cannot be collected on the relevant payment date in accordance with the relevant payment policy of the rental. Late payment, wrong bank, debit or credit card details, invalid credit/debit cards, or insufficient funds are your responsibility. You shall not be entitled to any refund of the prepaid amount unless the boat provider agrees otherwise. If you wish to view, modify, or cancel your rental, please see the confirmation email, and follow the instructions there.

    To submit a claim, please contact q-yacht at info@q-yacht.com

  11. Correspondence
  12. By completing a reservation, you agree to receive (i) an email from us, giving you information on your rental and providing you with certain information and offers (including third-party offers to the extent that you have actively opted in for this information) relevant to your rental and destination, and (ii) an email which we send to you after finishing your rental, inviting you to leave your review.

  13. Reviews
  14. Your review may be uploaded onto the rental listing’s page on our platform for the purpose of informing (future) customers of your opinion of the quality. We reserve the right to adjust, refuse, or remove reviews at our sole discretion.

  15. Disclaimer
  16. Subject to the limitations set out in these terms and conditions and to the extent permitted by law, we shall only be liable for direct damages actually suffered, paid, or incurred due to an attributable shortcoming of our obligations in respect to our services, up to an aggregate amount of the aggregate cost of your reservation as set out in the confirmation email (whether for one event or series of connected events).

    However and to the extent permitted by law, neither we nor any of our directors, employees, representatives, subsidiaries, affiliated companies, or others involved in managing the platform and its contents shall be liable for (i) any direct, indirect, consequential, or punitive loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation; (ii) any inaccuracy relating to the (descriptive) information (including rental price, availability) of the listings as made available on our platform; (iii) the services or products offered by the boat provider or other business partners; (iv) any (direct, indirect, consequential, or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our platform; or (v) any injury, death, property damage, or other (direct, indirect, consequential, or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, wilful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the service provider or any of our other business partners (including any of their employees, directors, representatives, or affiliated companies) whose products or service are (directly or indirectly) made available, offered, or promoted on or through the platform, including any cancellation, overbooking, strike, force majeure, or any other event beyond our control.

  17. Intellectual property rights
  18. Unless stated otherwise, the software required for our services or available at or used by our platform and the intellectual property rights (including the copyrights) of the contents and information on our platform are owned by q-yacht.com.

    q-yacht.com exclusively retains ownership of all rights and interests and (all intellectual property rights) the look and feel of the website on which the service is made available (including translated content), and you are not entitled to copy, scrape, publish, promote, utilise, or otherwise use the content (including any translations and the reviews) or our brand without our written permission. Any unlawful use or behaviour will constitute a material infringement of our intellectual property rights.

  19. Miscellaneous
  20. To the extent permitted by law, these terms and conditions and the provision of our services shall be governed by and construed in accordance with Croatian law and any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent courts in Croatiania.

    The original Croatian version of these terms and conditions may be translated into other languages. In the event of a dispute about the interpretation of these terms or discrepancy between the Croatian version and any other language version, the Croatian language version shall apply, prevail, and be conclusive. The Croatian version is available on our website (by selecting the Croatian language). If any provision of these terms and conditions is or becomes invalid, unenforceable, or non-binding, you shall remain bound by all other provisions. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable, or non-binding provision, given the contents and purpose of these terms and conditions.